{"id":88,"date":"2021-12-05T10:58:38","date_gmt":"2021-12-05T10:58:38","guid":{"rendered":"https:\/\/twinstruments.in\/pdes\/?page_id=2"},"modified":"2022-03-24T20:12:44","modified_gmt":"2022-03-24T20:12:44","slug":"service-support","status":"publish","type":"page","link":"https:\/\/twinstruments.in\/pdes\/service-support\/","title":{"rendered":"Service & Support"},"content":{"rendered":"\n\n\n
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PATCHES, FIRMWARES & UPDATES :<\/h2>\n

Product Engineering & Design Services can now download the patches and latest firmware from this section. You will be able to access the github account if your email has been provided access.<\/p>\n

SUPPORT & SERVICE :<\/h2>\n

If you have purchased or subscribed for product \/ service and your product is under warranty, you can use this page to claim the warranty \/ generate requests for your product \/ service. Please keep handy some information like Serial Number, Model, Date of Purchase (optional), Invoice, etc to help make the process fast. Clink on the links below to proceed and generate a request :<\/p>\n

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  • BRANON FRAMEWORK RELATED<\/li>\n<\/ul>\n
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    • COMMUNICATION & INTERFACE PRODUCTS<\/li>\n<\/ul>\n
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      • SMART IOT SWITCHBOARD<\/li>\n<\/ul>\n
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        • INDUSTRIAL IOT DATA ACQUISITION PRODUCTS<\/li>\n<\/ul>\n
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          • INDUSTRIAL ROBOTIC INSPECTION UNITS (SLEPTON) PRODUCTS<\/li>\n<\/ul>\n
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            • ONIA FRAMEWORK RELATED<\/li>\n<\/ul>\n
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              • SMART AGRICULTURE \/ FARMING \/ CATTLING RELATED PDES<\/li>\n<\/ul>\n
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                • HOME AUTOMATION PRODUCTS (other than IOT switchboards)<\/li>\n<\/ul>\n
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                  • EMBEDDED POC \/ PDES PROJECTS<\/li>\n<\/ul>\n
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                    • ACADEMIC POC \/ PDES PROJECTS<\/li>\n<\/ul>\n
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                      • PRINTED CIRCUIT BOARD DESIGN & FAB SERVICES<\/li>\n<\/ul>\n

                        WARRANTY CLAIM : (fill form and submit)<\/h2>\n
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